Returns & Exchanges
At Woven Labels, we take pride in the quality of our craftsmanship; if your custom labels or apparel accessories do not meet your expectations, we offer a 30-day window for returns and exchanges. Please note that personalized items are eligible for return only in cases of manufacturing defects or errors in design execution.
Return Process
- 1.Initiate a Request
Log into your account and navigate to your order history to select the items you wish to return and provide a brief reason for the request.
- 2.Receive Authorization
Our quality control team will review your request within 24-48 hours and issue a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.
- 3.Secure Packaging
Place your unused labels or garments in their original packaging to ensure they are protected from damage during transit back to our warehouse.
- 4.Processing and Refund
Once we receive and inspect your returned items, we will process your refund or exchange within 5 business days to your original payment method.